This blanket, Systemwide policy provides medical expense coverage to students traveling outside of the U.S. on qualifying University-Sponsored Travel. Travel to U.S. Territories is eligible for coverage.
On Call International is the 24/7 emergency assistance provider as well as the claims administrator for this policy. All 24/7 services, benefits, and claims are managed by On Call.
Benefits
For benefit details, please review the policy brochure and ID card below. For benefits questions:
Customer Service - M-F 9:00 am – 5:00 pm (EST)
Call toll free from US or Canada: 1-833-328-1091
Email: Contact@oncallinternational.com
Click Plan ID from your mobile device and follow single prompt to save to the home screen of your phone. This is not an app and does not require any login or personal details. Opening the Plan ID from your mobile device will allow you to click-to-dial On Call, open a 24/7 Live Chat link and access other plan documents such as the full plan description and tele-counseling information.
Claims
To obtain claim reporting instructions and claim forms, visit www.myoncallportal.com and enter UT’s Group ID 100143CPPD21. For claims questions, contact tpaclaims@oncallinternational.com.
Enrollment
Contact your institutional Study/Education Abroad or Global Health Office regarding enrollment, cost, and coverage certification letters.
Contact Information
For questions or concerns regarding this policy, please contact On Call.
Customer Service - M-F 9:00 am – 5:00 pm (EST)
Call toll free from US or Canada: 1-833-328-1091
Email: Contact@oncallinternational.com
For urgent questions or concerns, contact the On Call 24/7 Global Response Center:
Call collect from anywhere in the world: 001 978-651-9722
Call toll free from US or Canada: 1-833-328-1091
24/7 Live Chat: www.oncallinternational.com/chat/direct
Email: mail@oncallinternational.com
Text only number: 603-945-0103
