Trouble
Outages/connectivity issues:
OTS Network Operations Center (NOC)
24/7 Phone: (512) 471-8530
Email: trouble@ots.utsystem.edu
Connections
Add connections/bandwidth/cancel service:
OTS Network Information and Services (NIS)
(512) 471-8530
Email: connections@ots.utsystem.edu
General Correspondence
Office of Telecommunication Services - 2.200
Computational Resource Building
The University of Texas at Austin
2200 Comal St.
Austin, TX 78722
2200 Comal St.
Austin,TX78722mn1
Billing
For Customers:
University of Texas at Austin Business and
Financial Services – Operating Accounts
1301 E Dean Keeton St, H7000
Austin, TX 7872
For Vendor Invoices:
University of Texas at Austin
Information Technology Services
10100 Burnet Road
Austin, TX 78758
Mail code: G9805Column 2
