Contact Information

Contact Information

Trouble

 

Outages/connectivity issues:

OTS Network Operations Center (NOC)

24/7 Phone: (512) 471-8530

Connections

 

Add connections/bandwidth/cancel service:

OTS Network Information and Services (NIS)

(512) 471-8530

connections@ots.utsystem.edu

General Correspondence

 

UT System Office of Telecommunications Services

Texas Higher Education Network

PO Drawer 7580

(512) 471-8530

(512) 471-2490 - Fax

Billing

 

UT System Office of Telecommunication Services

ATTN:  THEnet Billing Department

P.O. Drawer 7580

Austin, TX  78713-7580

Phone: 512-232-8282, Email: billing@the