Finance & Accounting |
HR Services |
IT Services |
Higher Education |
Billing / Invoicing Payment processing Cash application Reconciliations JE support Costing Fixed Assets Incentive claims Closing procedures A/R follow up & credit analysis Reporting Closing procedures Incentive claims Closing procedures A/R follow up & credit analysis Reporting Closing procedures |
Recruiting Onboarding Payroll processing Benefits administration Time & attendance management Education and training Off-boarding Compliance Reporting |
Software Installations Data migrations Application testing Server application monitoring Identity & access management Security monitoring Help Desk management Policy distribution & compliance reporting |
Course registration Enrollment process Shortlist candidates Attendance management Eligibility criteria check Schedule meetings Equipment reservations Mailing State reporting |
Risk & Controls |
Supply Chain |
Revenue Cycle |
Customer Relationship Management |
Quality audits Compliance audits Internal audit enablement Security tracking & monitoring Technical threat & vulnerability management Access management |
Spend categorization & reporting New vendor setup Contract creation & updates Contract compliance audits Quote & invoice management Returns processing Freight management Inventory management Capital equipment requests |
New patient appointment requests Patient pre-arrival and arrival Claim denials Credit balances Medically Unlikely Edits Billing inquiries Code changes |
Customer setup and master data mgmt. Password resets Appointment scheduling Downloading customer profile to Contact Center employee Automated Contact Center reporting Anticipate customer needs and follow up Pareto ranking of issues Automating internal reporting of customer inquiries and issues |