Student FAQs

General FAQs

  1. What is the length of Finish@UT courses?
  2. What courses are offered through the Finish@UT program?
  3. What is the cost of Finish@UT courses?
  4. Is financial aid available for the Finish@UT program?
  5. How do I pay for my courses?
  6. How do I log in to my cross-campus course?

Student Portal FAQs

  1. What is the Student Portal?
  2. Why do I get a “Duplicate Person Found” error when I try to create my account?
  3. How do I submit a registration request in the Student Portal?
  4. What happens after I submit my registration request?
  5. How long does it take to process my registration request?
  6. What happens after my registration request is approved?
  7. What if my request is denied?

Definitions

Home Campus - the campus to which you are admitted and issues your diploma.

Host Campus - the campus offering the course in which you are registered.

Student Portal - the student information and registration system used to request registration in courses at UT campuses other than your Home Campus.

Resident Credit - also called institutional credit, is credit that counts toward your Home Campus residency requirement. These grades are factored into your Home Campus GPA.

Transfer Credit - credit that is awarded by another institution that does not count toward your residency requirement. These grades are not factored into your Home Campus GPA.

Residency Requirement - the number of credits you must earn from your Home Campus or the Finish@UT partner institutions in order to graduate.

General FAQ Answers
 

  1. What is the length of Finish@UT courses? 
    Finish@UT courses are offered in 7-, 8-, and 15-week sessions. UTA and UTPB offer Finish@UT courses in 8- and 15-week sessions. UTEP offers Finish@UT courses in 7-, 8-, and 15-week sessions. UTRGV offers Finish@UT courses in 15-week sessions in the fall and spring, and 5-week sessions in the summer. See the Academic Calendars for each institution for more detailed information on the specific session dates.
  2. What courses are offered through Finish@UT?
    Finish@UT offers a variety of courses ranging from communications and social science to history and criminal justice. Visit the Finish@UT courses list for more information on courses currently offered through this program. To search the semester schedule for Finish@UT, go to the Student Portal. Please contact your advisor regarding taking courses outside of Finish@UT.
  3. What is the cost of Finish@UT courses?
    The cost of Finish@UT courses depends on the tuition and fees structures of the partner universities hosting them and is based on residency status.
  4. Is financial aid available for the Finish@UT courses?
    In most cases, the same financial aid that is available to students for on-campus courses is also available for online courses. The financial aid process begins after you submit the Free Application for Federal Student Aid (FAFSA). It is highly recommended that you apply for financial aid as soon as possible after submitting your admission application. 
    1. Financial Aid
      All financial aid is handled by your home campus. Students requesting financial aid should begin the enrollment and financial aid process as early as possible. Students are encouraged to make payment arrangements with the host institution until their financial aid award is distributed from their home campus to avoid the risk of being dropped from cross-campus courses for not meeting payment deadlines. Additional information regarding financial aid can be addressed to the distance education financial aid representative at your home campus.
    2. Veterans Benefits
      For information on how Veterans Benefits might be applied to cross-campus online courses, please contact the Veterans Affairs Office at your home campus for assistance.
  5. How do I pay for my courses?
    1. Billing/Payment Information
      Each host campus will bill cross-campus students directly. The information above is provided to help estimate total cost by session. However, students should always rely on their actual tuition bill for calculating payment. Payment for a cross-campus course should be submitted directly to the host campus, and - just like at your home campus - failure to pay by the host campus's deadline will result in being dropped from a course. Information on viewing and paying your tuition and fee bill should be included in the email you receive from the host campus registrar after you are enrolled in your requested course, and students are responsible for ensuring host campus payment policies are adhered to. The registrar of the host university can help answer any questions you might have regarding the amount of your fee bill.
    2. Payment Deadlines
      Payment deadlines vary by host campus and semester term and can be found by contacting the host campus offering the course. Students applying for financial aid from their home institution are encouraged to make payment arrangements with the host institution until their financial aid award is distributed from their home campus to avoid the risk of being dropped from cross-campus courses for not meeting payment deadlines.
  6. How do I log in to my cross-campus course?
    Once your cross-campus enrollment request is approved by the host campus registrar and you are enrolled in the course, a unique student account will be generated for you. This is separated from your home campus student account, and will be utilized to access your cross-campus online course, view and pay your host campus fee bill, and more. The host campus offering the course will provide you with instructions on how to set up your access to the course management system.

Student Portal FAQ Answers
 

  1. What is the Student Portal?
    The Student Portal is the registration and student records management system for students taking online courses offered by University of Texas System institutions through Finish@UT. It streamlines registration and the exchange of student information between students and campus advisors, registrars, and financial aid officers. Finish@UT students use the Student Portal to submit registration requests for courses offered by a different UT campus (Host Campus) than their Home Campus.
  2. Why do I get a “Duplicate Person Found” error when I try to create my account?
    If you have ever enrolled in an online course offered through Finish@UT (formerly UT Online Consortium), an account was created for you when the class roster was sent to the Student Portal by the Host Campus. Usernames and passwords are created using the following naming convention:
    • Student Portal Username = the first letter of your first name + the first four characters of your last name + the two digit month and two digit date of birth (mmdd)
    • Student Portal Password = your Home Campus student ID
  3. How do I submit a registration request in the Student Portal?
    • Once logged into the Student Portal, search for the course you’d like to take in the Search Course Schedule area.
    • Click the title of the course to view the course description, prerequisites, and faculty information. Be sure that you meet all prerequisites before adding the course to your cart.
    • Add the course to your cart by clicking the Add to Cart button at the bottom of the Course Details page or by clicking the on the shopping cart icon on the search results page.
    • Click the link in the Registration Cart box in the left navigation panel to view your cart.
    • Click the Continue button to start the request submission process and follow the prompts until you see the registration request successfully submitted message.
    • The Student Portal will also send you an e-mail when you have successfully submitted your registration request.
  4. What happens after I submit my registration request?
    After submitting your registration request you will receive a confirmation e-mail from the Student Portal. The request is routed to your Home Campus advisor and registrar, and the registrar at the Host Campus. You will receive an e-mail from the Student Portal when the request reaches final processing (approved or denied). You can track the status of your request in the Student Portal by clicking the Registration Requests link in the Account box in the left navigation panel, and then clicking the title of the course. The current status and Notes History are displayed at the top of the request.
  5. How long does it take to process my registration request?
    Generally, it takes about five business days for requests to be processed. It can take longer during busy registration periods. If your request has been pending for two weeks or more, contact finish@utsystem.edu.
  6. What happens after my registration request is approved?
    After your request is approved, the Student Portal will send you an e-mail with important information. The Host Campus registrar will enroll you in the course and send you information about your student account, as well as how to pay your fee bill and access your course. If you do not receive information from the Host Campus within two weeks of your request approval, contact the Registration contact at the Host Campus.
  7. What if my request is denied?
    If your registration request is denied, the Student Portal will send you an e-mail that will include the comment made by the campus staff at the time of denial. If you resolve the issue for which your request was denied, contact the campus staff member who denied it and ask for a revised decision. To view the name of the staff member who denied the request, log into the Student Portal, click the Registration Requests link in the Account box in the left navigation panel, click the title of the course, and the current status and Notes History are displayed at the top of the request.